Privacy Policy

Last Updated: June 2026

At Mooths ("Mooths", "we", "our", or "us"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from www.trymooths.com (the "Website").

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our Website, we may collect certain information about you, including:

Information You Provide Directly

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related information

• Customer service communications

• Account information

Information Collected Automatically

When you browse our Website, we may automatically collect:

• IP address

• Device information

• Browser type

• Operating system

• Language preferences

• Website activity

• Referring websites

• Cookie identifiers

• Purchase and browsing behavior

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Verify and secure transactions

• Communicate with you regarding your orders

• Improve our products and services

• Personalize your shopping experience

• Prevent fraud and unauthorized activity

• Comply with legal obligations

• Send marketing communications when permitted by law or with your consent

Payment Security

All payments are processed through secure third-party payment providers.

Mooths does not store or have access to your complete credit card details or banking credentials. Payment information is handled securely using industry-standard encryption and security protocols.

Customer Accounts

If you create an account, we store the information necessary to manage your account, process orders, and provide access to your purchase history.

Your password is encrypted and cannot be viewed by Mooths employees.

Order Fulfillment

To deliver your order, we may share necessary information with trusted service providers, including:

• Payment processors

• Fulfillment partners

• Warehousing providers

• Shipping carriers

• Customer support platforms

These providers may only use your information for the services they perform on our behalf and are required to protect your data.

Marketing Communications

If you subscribe to our newsletter or consent to marketing communications, we may send promotional emails, product updates, special offers, and announcements.

You may unsubscribe at any time by clicking the unsubscribe link included in our communications or by contacting us directly.

Cookies and Similar Technologies

Mooths uses cookies, pixels, and similar technologies to improve website functionality, analyze performance, remember preferences, and provide personalized content and advertising.

Cookies may help us:

• Keep the Website functioning properly

• Remember your preferences

• Improve user experience

• Measure website traffic

• Analyze purchasing behavior

• Deliver relevant advertisements

You may control or disable cookies through your browser settings. Please note that some website features may not function properly if certain cookies are disabled.

Advertising and Analytics

We may use advertising and analytics partners to better understand customer behavior and improve our marketing efforts.

These services may collect information about your interactions with our Website and other websites through cookies and similar technologies.

The information collected is generally used to:

• Measure advertising effectiveness

• Improve customer experience

• Personalize advertising content

• Analyze website performance

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Fulfill contractual obligations

• Resolve disputes

• Comply with legal and regulatory requirements

• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

International Data Transfers

Mooths operates internationally and may transfer, process, and store information in countries outside your country of residence.

When transferring personal information internationally, we take reasonable measures to ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include:

• Accessing your personal data

• Correcting inaccurate information

• Requesting deletion of personal information

• Restricting certain processing activities

• Objecting to specific uses of data

• Requesting data portability

• Withdrawing consent where applicable

To exercise any of these rights, please contact us at:

support@trymooths.com

We may need to verify your identity before processing certain requests.

Privacy Rights for European Residents

If you reside within the European Economic Area (EEA), the United Kingdom, or Switzerland, your personal information is processed in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR).

You have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Restrict processing

• Object to processing

• Request transfer of your data

• Withdraw consent at any time

Privacy Rights for U.S. Residents

Residents of certain U.S. states may have additional privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar state privacy regulations.

Subject to applicable law, you may have the right to:

• Know what personal information is collected

• Request access to collected information

• Request correction of inaccurate information

• Request deletion of personal information

• Limit certain data uses where applicable

Mooths does not sell personal information for monetary compensation.

Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Services

Our Website may contain links to third-party websites, applications, or services.

Mooths is not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of any external websites they visit.

Data Security

We implement technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While no system can guarantee absolute security, we continuously work to maintain industry-standard protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or industry practices.

Any updates will become effective immediately upon publication on this Website.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Mooths

Email: support@trymooths.com

Website: www.trymooths.com