Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Mooths. These Terms of Service ("Terms") govern your access to and use of our website located at www.trymooths.com (the "Website"), as well as any purchases made through the Website.

By accessing our Website or purchasing products from Mooths, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

1. General Conditions

By using this Website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • You will use the Website only for lawful purposes.

We reserve the right to refuse service to anyone, at any time, for any reason.

2. Products and Services

Mooths strives to display product descriptions, images, specifications, and pricing as accurately as possible.

However, we do not guarantee that all product descriptions, images, colors, or other content displayed on the Website are completely accurate, current, or error-free.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Limit quantities available for purchase.

  • Refuse or cancel orders at our discretion.

3. Pricing and Payments

All prices displayed on the Website are listed in the currency shown at checkout.

Prices may be changed without prior notice.

By placing an order, you authorize Mooths and its payment providers to charge the payment method provided for the full amount of the purchase, including applicable taxes and shipping charges.

If payment cannot be successfully processed, the order may be canceled automatically.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

Mooths reserves the right to review, refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud

  • Pricing errors

  • Product availability issues

  • Violation of these Terms

If your order is canceled after payment has been received, a refund will be issued to the original payment method.

5. Shipping and Delivery

Estimated delivery times are provided for informational purposes only.

Mooths is not responsible for delays caused by:

  • Customs inspections

  • International shipping disruptions

  • Carrier delays

  • Weather events

  • Force majeure events

  • Incorrect shipping information provided by the customer

Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping address provided at checkout.

6. Returns and Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

7. Customer Responsibilities

You agree to provide accurate, complete, and current information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Mooths shall not be liable for losses resulting from unauthorized access to your account caused by your failure to safeguard your login information.

8. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos

  • Product names

  • Images

  • Videos

  • Graphics

  • Text

  • Website design

  • Trademarks

is the exclusive property of Mooths or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.

  • Interfere with Website security or functionality.

  • Attempt unauthorized access to systems or data.

  • Use automated tools to scrape or extract Website content.

  • Engage in fraudulent, deceptive, or abusive conduct.

  • Use the Website in any manner that could damage Mooths or other users.

10. Limitation of Liability

To the maximum extent permitted by law, Mooths shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Use of the Website

  • Inability to access the Website

  • Product use or misuse

  • Shipping delays

  • Third-party services

  • Data loss

  • Business interruption

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

11. Product Disclaimer

Products sold by Mooths are intended for their designated purpose only.

Customers are responsible for using products safely and in accordance with any instructions provided.

Mooths shall not be responsible for damages resulting from improper use, misuse, modification, or unauthorized alteration of any product.

12. Disclaimer of Warranties

Except as required by applicable law, all products and services are provided on an "as is" and "as available" basis.

Mooths makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability of the Website.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mooths, its directors, employees, affiliates, contractors, and partners from any claims, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the Website

  • Your violation of applicable laws

  • Your infringement of third-party rights

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any dispute arising from the use of the Website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts determined under applicable law.

15. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Changes to These Terms

Mooths reserves the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon publication on the Website.

Continued use of the Website following any update constitutes acceptance of the revised Terms.

17. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Mooths

Website: www.trymooths.com

Email: support@trymooths.com